Description

THE ENTRY-LEVEL PHONE THAT MAKES OTHERS LOOK BASIC

CCX 400 is the super-accessible model in our “next-generation” CCX family of phones. Not only is it a breeze to use, it even blocks out background noise to keep your conversations on track. With a 5-inch color touch screen, legendary Poly sound quality, and Android 9-powered performance, you won’t believe it’s our entry-level phone.

BENEFITS

SOUND INCREDIBLE

Hear even the tiniest nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Exclusive Poly Acoustic Fence technology eliminates distracting background noise and makes calling a pleasure.

NO WORRIES, NO HASSLES, NO REASON NOT TO BUY

Only the CCX 400 offers an ergonomic design and an intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.

WE’VE GOT YOU COVERED

It’s an IT manager’s dream. Robust provisioning and management of telephony deployment and support make setup a snap.

Additional information

User Interface Features	• Gesture-based, multitouch-capable capacitive touch screen • 5-inch color LCD (720 x 1280 pixel) • 9:16 aspect ratio • Screen saver • On-screen virtual keyboard • Voicemail support • Adjustable base height • One USB type-A port (2.0 compliant) for media and storage applications • Unicode UTF-8 character support • Adjustable font size selection (regular, medium, large) • Normal and dark mode • Multilingual user interface including Arabic, Chinese, Czech, Danish, Dutch, English (Canada/ US/UK), French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
Audio Features	• Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset • Poly Acoustic Fence technology removes background office noise heard by far end when using handset or wired headsets • Poly Acoustic Clarity technology providing full-duplex speakerphone conversations, acoustic echo cancellation and Poly NoiseBlockAI technology background noise suppression • Poly NoiseBlockAI technology removes most background noise when using the speakerphone even while you are talking • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) • Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC • Individual volume settings with visual feedback for each audio path • Voice activity detection • Comfort noise generation • DTMF tone generation (RFC 2833 and in-band) • Low-delay audio packet transmission • Adaptive jitter buffers • Packet loss concealment • OPUS support
Headset and Handset Compatibility	• Dedicated RJ-9 headset port • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards • Compliant with ADA Section 508 Subpart B • 1194.23 (all) • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids • Compatible with commercially-available TTY adapter equipment • USB headset support
Network and Provisioning	• SIP protocol support • SDP • IETF SIP (RFC 3261 and companion RFCs) • Two-port gigabit Ethernet switch • 10/100/1000Base-TX across LAN and PC ports • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation • Manual or dynamic host configuration protocol (DHCP) network setup • Time and date synchronization using SNTP • FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments • Provisioning and call server redundancy supported • QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery – Network address translation support for static configuration and “keep-alive” • SIP signaling • RTCP and RTP support • Event logging • Syslog • Hardware diagnostics • Status and statistics reporting • IPv4 and IPv6 • TCP • UDP • DNS-SRV
Security	• 802.1X authentication and EAPOL • SRTP Media encryption using AES-256 • Transport layer security (TLS) • Encrypted configuration files • Digest authentication • Password login • Support for URL syntax with password for boot server address • HTTPS secure provisioning • Support for signed software executables
Power	• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max) • External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W) • ENERGY STAR® rated
Regulatory Approvals	• Australia RCM • Brazil ANATEL • Canada ICES and NRTL • China RoHS 2.0 • EEA CE Mark • Russia Customs Union • Indonesia SDPPI • Japan VCCI • Mexico NYCE • NZ Telepermit • Saudi Arabia CITC • South Africa ICASA • South Korea KC • USA FCC and NRTL
Safety	• UL 62368-1 • CAN/CSA C22.2 No. 62368-1-14 • EN 62368-1 • IEC 60950-1 & IEC 62368-1 • AS/NZS 62368-1
EMC	• FCC Part 15 Class B • ICES-003 Class B • EN 55032 Class B • EN 55024 • CISPR32 Class B • VCCI Class B
Operating System	• Android 9
Operating Conditions	• Temperature: 0 to 40 °C (+32 to 104 °F) • Relative humidity: 5% to 95%, noncondensing
Storage Temperature	• -40 to + 70 °C (-40 to + 160 °F)
Size Unit	• 18.1 cm x 21.5 cm x 5.0 cm WxHxD • 7.1 in x 8.5 in x 2.0 in WxHxD
Part Numbers	• 2200-49700-025 CCX 400 Business Media Phone. Open SIP. PoE. Ships without power supply • 2200-49700-019 CCX 400 Business Media Phone. Microsoft Teams. PoE. Ships without power supply • 2200-49703-001 CCX 400 wall mount kit
Weight	• Unit box weight: 1.043 kg (2.23 lbs)
Unit Box Dimensions	• 22.2 cm x 24.3 cm x 6.9 cm WxHxD • 8.7 in x 9.6 in x 2.7 in WxHxD
Master Carton	• 10
Warranty	• 1-year limited warranty included

CCX 400