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CCX 500

RM2,343.00

The CCX 500 is built for a great experience in noisy office environments with touchscreen performance and a dedicated Microsoft Teams button. You can order the CCX 500 with a headset, or separately without to choose the headset style you prefer. This phone is PoE powered. Order optional power adapter if deployed without PoE.

SKU: 2200-49720-019 Category:

Description

NEED A PERFECT DESK PHONE? DONE.

The Poly CCX 500 stands miles above the competition with a 5-inch color touchscreen, glorious Bluetooth® connectivity, and kickass Android 9-powered performance. And let’s not forget the Poly’s audio expertise, audio quality and features.

BENEFITS
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AUDIO EXPERTISE YOU CAN COUNT ON

Hear every nuance with Poly HD voice (100-20kHZ) and Poly Acoustic Clarity technologies. Destroy distracting background noise with Poly Acoustic Fence technology. And brace yourself for our advanced noise blocking technology.

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ALWAYS ON. ALWAYS READY FOR THE NEXT CALL.

The CCX 500 supercharges collaboration, thanks to 100% availability. Mix in a gorgeous ergonomic design, intuitive user touchscreen interface, and a dedicated Teams button (Microsoft Teams edition) or Application button (Open SIP), and you’re ready for a serious productivity boost.

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TAKE CONTROL. THE CHOICE IS YOURS.

Its integrated Bluetooth technology, 2 USB ports, RJ9, and EHS ports mean you can go hands-free with more headset choices than ever before.

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WE’VE GOT YOU COVERED.

It’s an IT manager’s dream. Robust provisioning and management of telephony deployment and support make setup a snap.

Additional information

User Interface Features

• Gesture-based, multitouch-capable touchscreen
• 5-inch color LCD (720 x 1280 pixel)
• 9:16 aspect ratio
• Screensaver
• On-screen virtual keyboard
• Voicemail support
• Adjustable base height
• One USB type-A port (2.0 compliant) for media and storage applications
• One USB Type-C port (2.0 compliant) for media and storage applications
• Integrated Bluetooth 4.2
• Unicode UTF-8 character support
• Adjustable font size selection (regular, medium, large)
• Normal and dark mode
• Multilingual user interface1 including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone even while you are talking
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC, OPUS
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• OPUS support

Headset and Handset Compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support
• Bluetooth headset support

Network and Provisioning

• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
• Wi-Fi network connectivity
• Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS Support—IEEE 802.1p/Q tagging
• (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery – Network address translation support for static configuration and “keep-alive”
• SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV
– 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
– 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
• 10/100/1000Base-TX across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment

Security

• 802.1X authentication
• SRTP media encryption using AES-256
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables
• Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

Power

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
• External universal AC/DC adapter (optional) 48 VDC @ 0.52 A (25 W)
• ENERGY STAR® rated

Regulatory Approvals

• Argentina ENACOM
• Australia RCM
• Brazil ANATEL
• Canada ICES and NRTLC
• China SRRC
• China RoHS 2.0
• EEA CE Mark
• Eurasian Customs Union EAC
• India WPC
• Indonesia SDPPI
• Israel MOC
• Japan MIC and VCCI
• Malaysia SIRIM
• Mexico IFETEL and NYCE
• NZ Telepermit
• Saudi Arabia CITC
• Singapore IMDA
• South Africa ICASA
• South Korea KC
• Taiwan NCC
• UAE TRA
• USA FCC and NRTL

Radio

• USA–FCC Part 15.247 & FCC Part 15.407
• Canada–RSS 247 Issue2
• EU–ETSI EN 300 328 & ETSI EN 301 893
• Japan–Article 2.1 Item 19-2 and 19-3
• Australia–AS/NZ4268

Safety

UL 62368-1
• CAN/CSA C22.2 No. 62368-1-14
• EN 62368-1
• IEC 60950-1 and IEC 62368-1
• AS/NZS 62368-1

EMC

• FCC Part 15 Class B
• ICES-003 Class B
• EN 55032 Class B
• EN 55024
• EN 301 489-1 and EN 301 489-3 and EN 301 489-17
• CISPR32 Class B
• VCCI Class B

Operating Conditions

• Temperature: 0 to 40 °C (+32 to 104 °F)
• Relative humidity: 5% to 95%, noncondensing

Storage Temperature

• -40 to + 70 °C (-40 to + 160 °F)

Size Unit

• 17.8 cm x 21.6 cm x 5.2 cm WxHxD (7.0 in x 8.5 in x 2.0 in WxHxD)

Part Numbers

• 2200-49735-025 CCX 505 Business Media Phone. Open SIP. PoE. Ships without power supply
• 2200-49735-019 CCX 505 Business Media Phone. Microsoft Teams. PoE. Ships without power supply
• 2200-49713-001 CCX 500 wall mount Kit (also fits CCX 505)

Weight

• 1.28 kg (2.82 lbs)

Master Carton

• 10

Warranty

• 1-year limited warranty included

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